Shipping Policy

A FreelanceOS subscription provides access to an online software service through the registered account. Jovren Labs does not dispatch a package, installation disc, printed licence, hardware, courier shipment, or other physical product for this service.

Free access is normally available after account setup and required email verification. Paid features are normally activated after Razorpay confirms the applicable checkout, trial, or payment and FreelanceOS processes the verified provider event. Full delivery timing is described in our Digital Service Delivery Policy.

If access has not appeared within 24 hours after a confirmed successful payment, contact support@freelanceos.app from the account email and include the workspace name, plan, payment date, and provider reference. Do not send passwords, OTPs, complete card details, or bank credentials.

Subscription cancellation and refund eligibility are governed by the Refund and Cancellation Policy, while general access and use are governed by the Terms and Conditions.